Terms of Service

These terms govern your use of Senite AI. By creating an account or using the service, you agree to these terms. If you don't agree, please don't use the service.

Senite AI lets you upload audio/video for transcription, and optionally translate or summarize the result, plus run real-time live-translation sessions. Processing is performed using third-party AI providers — see our Privacy Policy for the current list. Transcripts, translations, and summaries are AI-generated and may contain errors — don't rely on them for anything where accuracy is critical without independent verification.

Speech recognition accuracy depends heavily on the quality of the input audio, not just the AI models involved. Background noise, low recording volume, overlapping speakers, heavy accents, or a poor microphone will reduce transcription and translation accuracy — as a general rule, the clearer the source audio, the more accurate the result. This applies to both uploaded files and live microphone sessions.

You must be at least 16 years old to use this service. You're responsible for keeping your sign-in credentials secure and for all activity under your account.

Processing consumes credits from your account balance, including a one-time bonus granted on signup. Pricing and credit costs may change; we'll try to make any change visible in the product before it takes effect. Unless required by law, credits and payments are non-refundable. Credit purchases are processed by a third-party payment processor; we never see or store your card number.

Starting a Live Translation session reserves a small amount of credit up front; the rest is billed incrementally as the session runs, based on actual usage. If a session ends abnormally (e.g. your browser crashes or your connection drops) without our systems being able to detect a clean stop, we bill for the usage we can confirm plus a short grace period, and release the remainder of the reservation back to your balance.

You agree not to:

• Upload content you don't have the legal right to process (e.g. copyrighted audio you don't own or have permission to use).
• Upload content that is illegal, or that violates the rights or privacy of others.
• Attempt to bypass rate limits, bot detection, or other abuse-prevention measures.
• Use the service to build a competing product by systematically extracting its outputs.

If you believe specific content processed or stored through Senite infringes your copyright, other intellectual-property rights, or is otherwise unlawful, you can send a notice to support@senite.app. Please identify the content as precisely as reasonably possible and include:

• Your name and email address.
• A description of the work, right, or legal interest you believe is affected.
• Enough information for us to identify the specific content or job concerned, such as a relevant URL, job identifier, file name, or other available reference.
• A reasonably detailed explanation of why you believe the content is infringing or otherwise unlawful.
• A statement that you believe in good faith that the information in your notice is accurate and complete.

We will acknowledge sufficiently identifiable notices without undue delay, review them in a timely, diligent, objective, and non-arbitrary manner, and take appropriate action where warranted. Depending on the circumstances, that may include restricting processing or access, preserving information where legally required, or deleting content. We may ask for additional information where a notice does not allow us to identify or assess the content concerned.

Where we take action affecting a user's content or account because of a notice, we will inform the affected user of the decision and the reasons for it where required by applicable law, subject to legal, security, and privacy restrictions. We will also inform the person who submitted the notice of our decision and any available means of redress where required by law. Nothing in this section limits any rights or remedies available under applicable law.

Recording and live sessions. In the mobile app you can record voice or video and start live-translation sessions. Recording only happens after you start it. A voice recording or live session you started can keep running while the app is in the background or the phone is locked, until you stop it; video recording stops when you leave the app. You are responsible for having the right, and where the law requires it the consent of the people involved, to record and to submit what you record.

You retain ownership of the files you upload and the transcripts/translations/summaries generated from them. By uploading, you grant us (and the third-party providers listed in our Privacy Policy) the limited right to process that content solely to provide the service to you.

Your content is not kept forever. Uploaded files and their transcripts, translations, and summaries are permanently deleted from our servers after the retention period described in our Privacy Policy, with no backup kept on your behalf. It's your responsibility to download or copy anything you want to keep before it expires.

This is a small, independently-run service without a formal uptime guarantee. You can check current system status at /status. Features may change, and the service may be temporarily unavailable for maintenance or provider outages beyond our control.

You may delete your account at any time from Settings — this immediately and permanently removes your data as described in the Privacy Policy, and cannot be undone. We may suspend or terminate accounts that violate the acceptable-use terms above.

The service is provided “as is,” without warranties of any kind, express or implied, including accuracy of AI-generated output, uninterrupted availability, or fitness for a particular purpose.

To the maximum extent permitted by law, our total liability for any claim arising from your use of the service is limited to the amount you paid for credits in the three months before the claim arose. We are not liable for indirect, incidental, or consequential damages.

If a problem comes up, please contact us first at support@senite.app so we can try to resolve it directly before pursuing any other route.

If these terms change materially, we'll update the “Last updated” date above. Continued use of the service after a change means you accept the updated terms.

Questions about these terms: support@senite.app